HELP WHEN YOU NEED IT

Linked Assist is one of the easiest ways for merchants to receive technical support for their credit card machine. Eliminate down time when you contact technical support through our mobile app. Tech support can see the problem through the app and troubleshoot the issue quickly.

Our goal is to provide a mobile app so you can receive the best customer and technical support possible so you can successfully run your business.

"A picture is worth a thousand words"

Let support see your issue through the app so you don't have to spend time describing the problem.

Compatible with All Devices

Download our app on your iPhone, Android Phone, iPad, or Android Tablet.

One Tap Assist

Our apps are extremely easy to use. Just log in and tap the Assist button when you need help.

Your Customers

Don't lose customers because your credit card machine is down for a prolonged time. Get it back up and running quickly and keep your customers happy.

Multilingual Friendly

Is english your second language? No worries, support can draw on your screen and show you exactly what to do to troubleshoot your credit card machine.

How to Get Started

It's easy to get set up so you can get the help you need, when you need it.

Download the App

Search for Linked Assist on the Google Play Store or Apple App Store and download the app.

Login

Tap Assist

Tap the assist button and get connected to your Merchant Processor's technical support team.

Linked Assist FAQs

What is Linked Assist?

Linked Assist is a mobile app that connects you with technical support quickly and allows tech support to troubleshoot your credit card machine efficiently with the use of voice, video, and drawing features.

What devices are compatible

Linked Assist can be downloaded on your iPhone, Ipad, Android Phone, or Android Tablet as long as their is a back camera.

Does my Merchant Processor provide Linked Assist?

Submit a contact form and provide your merchant processor name and we will get back to you or contact your merchant processor through the number on your merchant statement to inquire.

How do I start?

If your merchant processor is a partner, download the app and log in using the username and password provided. Then you're all set!

If your merchant processor is not a partner, contact them and let them know you would like to have the next level of technical support using Linked Assist.

What else can Linked Assist do?

In addition to connecting with technical support, you can request supplies like paper rolls and accessories from your merchant processor. You can also request a product upgrade and make general customer service related inquiries.

Linked Assist

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